Orders typically take 2-6 business days to ship from our warehouse. Delivery time will then depend on your location. You can track your order with the provided tracking number. For personalized assistance, please contact our customer support. We appreciate your patience and your trust in Notre Succès.

Once your order is placed, you will receive a confirmation email with a tracking number. Simply use this number in the "Track my Order" section in our chat assistant or by logging in to your account on the website and checking the order status. We provide real-time shipping updates to keep you informed. 

If you have any more questions don't hesitate reaching our customer support team (info@notresucces.com)

Returns Within 14 Days: We accept returns on all orders within 14 days of delivery. If you're not satisfied with your purchase for any reason, you can request a return or exchange, as long as the item is unworn, unwashed, and in its original condition and packaging. To initiate a return, simply contact our customer service team with your order number.

We hope this clarifies our policy and ensures a smooth shopping experience for you. If you have any further questions or concerns, please don't hesitate to contact us.

You can reach us through the following channels:

• Main Email: team@notresucces.com

Feel free to contact us with any questions, concerns, or feedback you may have. We're here to assist you!